Order Cancellation Policy

Order Cancellation Policy

We understand that sometimes plans change, and you may need to cancel an order after it has been placed. To ensure a smooth and fair shopping experience for all our customers, we have established the following order cancellation policy:

Once an order is submitted through our website, it immediately enters our processing system so that we can prepare it for shipment as quickly as possible. Because of this, cancellations are only permitted within 6 hours of placing your order. After this timeframe has passed, your order will already be in the processing or shipping stage, and unfortunately we will no longer be able to cancel it.

If you wish to cancel your order, please contact our customer support team as soon as possible within the 6-hour window. You can reach us by email at [your email] or through our contact form. Please include your order number and full name in your message so that we can assist you quickly.

Please note:

  • Cancellations requested after 6 hours of order placement will not be accepted.

  • If you no longer wish to keep the order after it has been processed or shipped, you may refer to our Return & Refund Policy for further options.

  • Orders placed during promotions, sales, or with discount codes are also subject to the same 6-hour cancellation window.

We kindly encourage customers to review their shopping cart carefully before checkout to avoid any issues with cancellations. By placing an order on our website, you agree to this cancellation policy.

Thank you for your understanding and support.