Refund policy

At LO&RISE, we want you to feel great about what you wear. If something doesn’t work out, here’s how
we handle returns and exchanges.
Refunds – 5 Days
 You can request a refund within 5 days of receiving your order.
 Items must be unworn, unwashed, with tags, and in original condition.
 Contact us with your order number and reason for return.
 We’ll send you a pre-paid return label.
 Once we receive and inspect the item, we’ll issue a full refund to your original payment method.
 Original shipping fees are not refunded.
Exchanges – 30 Days
 Exchanges are accepted within 30 days of receiving your order.
 Items must be in perfect, unworn condition with all original tags.
 Reach out to request an exchange and let us know what you’d like to swap for.
 We’ll send you a free return label and ship the new item at no cost (subject to availability).
Non-Returnable Items
 Final sale items
 Customized or personalized pieces
 Items showing signs of wear or damage
If you have any questions, our support team is here to help: (961) 76 737828